Preamble
WHEREAS clients and advocates may exchange sensitive personal, financial, and legal information through consultation inquiries, messages, and uploaded documents on eLawyers.pk;
AND WHEREAS confidentiality protections recognised under professional conduct rules attach to the advocate-client relationship once formed, but do not automatically attach to preliminary communications made before a retainer exists;
NOW, THEREFORE, this Confidentiality Notice describes the confidentiality expectations, access controls, and shared responsibilities that apply to sensitive information exchanged through the Platform.
Article 1
General Notice
- 1.1
Information you submit through eLawyers.pk — including consultation inquiries, messages, appointment notes, and uploaded documents — may contain sensitive personal, financial, or legal details.
- 1.2
You should disclose only the information reasonably necessary for the purpose at hand. Avoid including unnecessary identifying details of third parties, unrelated case files, or highly sensitive material in an initial inquiry where a more limited description would suffice.
Article 2
No Automatic Advocate-Client Relationship or Privilege
- 2.1
Submitting a consultation inquiry or exchanging preliminary messages through the Platform does not, by itself, create an advocate-client relationship, and does not by itself attach legal-professional privilege or confidentiality obligations that arise under bar rules once a retainer is formed.
- 2.2
Full confidentiality protections applicable to retained counsel arise only after an advocate has expressly agreed to represent you, typically through a separate engagement letter or retainer arrangement made outside, or following on from, Platform introduction.
- 2.3
Advocates should promptly clarify to a prospective client the point at which a retainer, and the confidentiality obligations that accompany it, comes into effect.
Article 3
Conflict Checks Before Disclosure
- 3.1
Because preliminary inquiry content is not protected to the same extent as retained-matter communications, an advocate who receives an inquiry should perform a conflict-of-interest check before requesting or receiving further sensitive detail, and should decline to proceed, or advise the client to limit disclosure, where a conflict may exist.
- 3.2
Clients approaching multiple advocates for the same matter should be mindful that preliminary details shared with an advocate who ultimately does not take on the matter are not necessarily protected to the same standard as matter-confidential communications with retained counsel.
Article 4
Platform Access Controls
- 4.1
Messages and consultation content are visible only to the client and advocate party to that specific exchange, subject to access by authorised Platform personnel described in Article 5.
- 4.2
Uploaded documents are stored in access-restricted, private object storage and are scanned for malware before being made available for download. Access requires authentication and is logged.
- 4.3
Document share links are time-limited and revocable. A share link grants access only to the specific document and recipient scope defined when the link is created, and the creator may revoke it at any time before expiry.
Article 6
Your Responsibilities
- 6.1
Protect your account credentials, use a strong and unique password, and enable multi-factor authentication where available.
- 6.2
Verify the identity of the counterparty before sharing highly sensitive documents, and use the document share link's expiry and revocation controls rather than sending permanent, unrestricted access where avoidable.
- 6.3
Notify us promptly at support@elawyers.pk if you suspect unauthorised access to your account, a compromised device, or misuse of a document share link.
Article 7
Exceptions to Confidentiality
- 7.1
We may access or disclose information exchanged on the Platform where required by law, in response to a valid court order or lawful request from a competent authority, or where necessary to prevent harm to a person or to protect the security of the Platform, consistent with our Privacy Policy.
Article 8
Changes and Contact
- 8.1
We may update this Notice from time to time. Material changes will be reflected by a revised effective or last-updated date.
- 8.2
Questions about this Notice may be directed to privacy@elawyers.pk.
